Account Deletion
Last updated: June 22, 2026
You can permanently delete your Zyna AI account and associated data at any time.
Account deletion is irreversible.
Option 1 — Delete in the app (recommended)
- Open Zyna AI and sign in.
- Go to Settings.
- Tap Delete Account and confirm.
This removes your Firebase Authentication account and deletes your associated
cloud data from our systems.
Option 2 — Request deletion by email
If you cannot access the app, email us from the address linked to your account:
Please include the email or phone number used to sign in so we can verify ownership.
What is deleted
- Your Firebase Authentication profile (email, phone, or social sign-in link).
- Chat history and conversations stored in Firebase.
- Images uploaded or generated in the App and stored in Firebase Storage.
- Local app data on your device when you uninstall the App or clear app data.
What may be retained
- Information we must keep for legal, security, or fraud-prevention purposes.
- Anonymized or aggregated analytics that cannot identify you.
- Subscription records managed by Apple App Store or Google Play (cancel subscriptions there separately).
Processing time
In-app deletion is processed immediately. Email requests are typically completed
within a few business days after we verify your identity.